Shipping & Delivery Policy

Thank you for shopping with Karu Muthal Thiru Varai.

This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered through our website. We are committed to ensuring a smooth and reliable delivery experience for our customers.

Website: karumuthalthiruvarai.com

Karu Muthal Thiru Varai is operated by ILLARAM DIVINE.

By placing an order through our website, you agree to the terms outlined in this policy.

1. Shipping Coverage

Currently, Karu Muthal Thiru Varai delivers only within India.

We do not offer international shipping at this time.

Delivery availability may vary depending on courier service coverage and location accessibility.

2. Order Processing Time

Orders are generally processed within 1–2 business days after successful order confirmation.

For prepaid orders, processing begins after payment verification.

For Cash on Delivery (COD) orders, processing begins after order confirmation.

Orders placed on Sundays or public holidays may be processed on the next working business day.

3. Estimated Delivery Timeline

Estimated delivery time is 3–7 business days from the date of dispatch.

Delivery timelines may vary depending on:

While we strive to deliver orders within the estimated timeframe, delays beyond our control may occasionally occur.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before order confirmation.

In certain cases, promotional offers or free shipping may be provided at our discretion.

5. Order Tracking

Once your order is shipped, tracking details may be shared through:

Customers are encouraged to provide accurate contact information to receive timely shipping updates.

6. Delivery Attempts

Courier partners may attempt delivery multiple times depending on their service policies.

If delivery fails due to:

the order may be returned or cancelled at our discretion.

Repeated failed delivery attempts may affect future Cash on Delivery (COD) eligibility.

7. Address Accuracy

Customers are responsible for providing complete and accurate delivery information, including:

Karu Muthal Thiru Varai shall not be held responsible for delivery failures caused by incorrect or incomplete customer-provided information.

8. Damaged Package During Delivery

If you receive a visibly damaged package, please contact us immediately.

Customers must report damaged or incorrect products within 48 hours of delivery and provide supporting photographs where required.

Replacement requests will be reviewed as per our Refund / Cancellation Policy.

9. Delayed Deliveries

Although we aim to deliver within the estimated timeframe, certain delays may happen due to circumstances beyond our control, including:

We appreciate your patience in such situations.

10. Contact Us

For shipping or delivery-related queries, please contact:

Karu Muthal Thiru Varai
Operated by ILLARAM DIVINE

Email: mailtoillaram@gmail.com
Phone: +91 9884081078

Address:
ILLARAM DIVINE
THENNANTHOPPU, STATION BOARDER ROAD,
Near MODERN KIDS, 2ND STREET,
Thiripura Sundari Colony, Pallavaram,
Chennai, Tamil Nadu – 600043, India